Walmart savings catcher used to be an app-based price-matching tool, that helps consumers recoup the excess money they paid to buy wares from Walmart if they can find the same items cheaper elsewhere.
The Walmart application helps automates the process of price-comparison of Walmart’s product against its competitors.
Walmart savings catcher scans shoppers’ receipts and then compares them to the prices they are sold elsewhere.
A shopper gets a Walmart gift card If the Walmart savings catcher finds out that a competitor is offering the same ware at a cheaper price. The difference is issued to the customer and can be used to purchase anything from any Walmart supercenter.
Sometime last year, Walmart Introduced a clause to the Saving Catcher. Which obligated shoppers to pay through Walmart online pay in order to submit their receipts. This left some of their customers undaunted because most users had digital copies of all their receipts.
However, the Walmart savings catcher has since been discontinued notwithstanding the outcry of shoppers who finds the decision as insensitive of their plight.
Why It Was Discontinued
In an email broadcast sent to its customers, Walmart insinuated that the purpose of Savings Catcher was already achieved as they discovered that they have the best prices in most cases.
They urged shoppers to submit their Walmart Pay eReceipt for processing on or before May 14, 2019.
This, however, didn’t go well with most Savings Catcher users. Most users found their statement of always having the best price as “Not Honest”.
We visited most Walmart locations on the day of the implementation to see how customers reacted. Indeed it wasn’t well digested as we all expected.
On the day we visited, the Walmart customer service session was literally on fire as every shopper wanted to know why they weren’t getting the best price as they used to.
Rants On Social Media
Some users took their grievance to twitter. One user described the cancellation as a deliberate attempt to take shoppers back to the old primitive days. When you have to drive around town from one shop to another to compare prices.
Several other Twitter users also countered Walmart’s claims by posting screenshots of their Savings, some of which were up to $900.
We’ve been using the @walmart #SavingsCatcher for 4 years now. We’ve saved over $900 in that time. That shows they are not the lowest prices. Saved even more when @meijer moved into the area. We say no shopping at @walmart on May 15.#BoycottWalmart pic.twitter.com/uVxO66JtQ3
— Brian Lukaszewicz (@BLuke70) March 17, 2019
Yeah…. I’m not sure how Walmart thinks they are always the cheapest #savingscatcher #walmartpay @walmart pic.twitter.com/CPiEY9iB0P
— Angie (@kingmod) March 16, 2019
@Walmart lost my consistent business by discontinuing #SavingsCatcher
— Barbie (@Barbietsah) March 16, 2019
Very disappointed that @Walmart is discontinuing Savings Catcher. Huge factor when it came to shopping in my area, and I know some new parents that are disappointed as well. Looks like I’ll be going to @AldiUSA for better prices.
— Russ Berggren (@meleeloaf) March 16, 2019
@Walmart Pretty disappointed in the decision on Savings catcher. After I use the current eGift card I have, I’ll uninstall the App and shop there less.
— Andrew Palmer (@AndrewHMPalmer) March 18, 2019
Just found out @Walmart is discontinuing savings catcher and I’ve never felt more betrayed. #thanksfornothing
— Rachael Welch (@radnest09) March 18, 2019
TBH – I won’t stop shopping @Walmart but will be purchasing items at multiple stores as I used to do. I have many local stores to choose and the elimination of price matching as well as #SavingsCatcher will alter my current shopping pattern https://t.co/W91eNjf67o
— JJ (@jjvscc1) March 18, 2019
@Walmart To say I was extremely disappointed to receive an email saying Savings Catcher is ending in May would be an understatement. I have used the program for a few years and greatly appreciated the rewards dollars. Hope you will reconsider.
— Dr. Mike Winters (@giantsprincipal) March 18, 2019
I’d drive past a jewel and a target to go there for groceries just because their savings catcher app would match lowest prices. Now theres literally no incentive. So I guess I’ll be saving on gas money instead from not driving out of my way ??♀️
— Sara ? (@Sefave82) March 18, 2019
@Walmart Sad to hear your getting rid of savings catcher! I got money back on almost every receipt I submitted. Guess it’s back to checking competitors ads and taking my business there! Bye!!
— Cynthia snyder (@2boysmama09) March 18, 2019
Dear @Walmart I spend over $800 a month at your store. Savings Catcher is why I shopped there. I'll take my business elsewhere. #savingscatcher #walmartsucks pic.twitter.com/XpdvqMrwJC
— Tiffany Gentles (@tiffyg81) March 18, 2019
Walmart is discontinuing savings catcher because they claim their prices are lower than competitors already. Not true! I was saving at least $5 a month. Not much, but something. #Walmart
— Pussona Pelona (@PussonaPelona) March 18, 2019
@WalMart discontinuing Savings Catcher is all about THEIR bottom line. I was receiving $150 per year on this program. Multiply that by the # of SC customers and that’s a BIG number. Goodbye WalMart, hello @Amazon & no more check-out lines for me @WalmartInc
— Sharon Oliver (@mamasharono) March 17, 2019
@Walmart I got the email you are ending the savings catcher program. I get back money on my grocery shopping each week so obviously your prices aren’t always the lowest. When this program ends, a lot of my shopping will be going elsewhere.
— Amanda Anderson (@mandyandy3) March 17, 2019